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Privacy policy


This is Innocate Oy's registration and privacy policy in accordance with the EU General Data Protection Regulation (GDPR).

Prepared on 10.08.2025. Last modified on 10.08.2025.

1.Registrar

Innocate Oy, ID number 2187813-8

Jokikatu 14, 06100 Porvoo

2. Contact information

Email: info@innocate.fi

3. Purpose of processing personal data

We collect and process personal data:

  • for customer relationship management and communication

  • for service marketing and communication (e.g. newsletters)

  • for analyzing and developing website usage (Google Analytics)

The legal basis for processing is, in accordance with the EU General Data Protection Regulation:

  • consent of the data subject

  • legitimate interest (e.g. customer communication or service development)

4. Personal data collected

We only collect necessary information, such as:

  • name

  • e-mail address

  • telephone number

  • messages in forms

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Information is collected through online forms, emails, phone calls, and marketing activities.

5. Information sources

  • The information is obtained from the customer themselves, for example:

  • with online forms

  • by email

  • by phone

  • via social media

  • customer meetings

  • from public sources (e.g. websites, business directories)

6. Website analytics

We use Google Analytics for website development.
The information collected includes, among other things, the time of visit, the pages visited, browser and device technical information. This information cannot be directly linked to an individual person.


→ Google Analytics privacy policy:
https://support.google.com/analytics/answer/6004245
https://policies.google.com/privacy?hl=en

7. Recipients of personal data

Access to personal data is restricted:

  • within the company only to those who have the right to do so due to their work duties

  • registered yourself (e.g. in an email conversation)

8. Retention period

We store personal data:

  • as long as it is required for the management of the customer relationship or communication

  • or until the person requests the deletion of their data

9. Disclosure and transfer of information

We do not disclose personal data to third parties without express consent, unless required by law.
We do not transfer personal data outside the EU or EEA.

10. Information security

Care is taken to protect personal data:

  • information systems are protected technically and organizationally

  • access rights are limited

  • information is kept confidential and secure

11. Cookies

We use cookies:

  • for essential activities

  • to improve customer experience

  • for anonymous website analysis

Cookies are not used to identify individual persons.

12. Rights of the data subject

You have the right to:

  • check your personal information

  • request rectification or deletion

  • withdraw consent

  • object to processing

  • file a complaint with the data protection authority

The "right to be forgotten" applies to situations where we are not legally obligated to retain information.

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